Darplay's Terms & Conditions – Please Read Before Use

By using darplay's website and services, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. These terms constitute a legally binding agreement between darplay and the user.

Darplay is an internationally licensed online Sports Betting and gaming platform. All services provided on this platform are governed by the Terms & Conditions set out below. darplay reserves the right to change, amend, or update these terms at any time.

These Terms & Conditions apply in both English and Bengali. In the event of any dispute or ambiguity, the English version shall prevail. All decisions made by darplay are final and binding.

To open an account with darplay, you must meet the eligibility requirements listed below. darplay reserves the right to close any account that does not comply with these requirements at any time.

• You must be at least 18 years of age.
• All information provided at registration must be truthful, accurate, and complete.
• Each individual may only hold one darplay account.
• You must not reside in a country or region where online betting is prohibited.
• Your account is strictly for personal use — placing bets on behalf of third parties is prohibited.
• All documents required for KYC (Know Your Customer) verification must be provided.

Users are solely responsible for the security of their accounts. Never share your password or login credentials with anyone. darplay will never ask for your password via phone or email. If you suspect unauthorized access to your account, contact darplay support immediately.

Before placing any bet on darplay, read the specific rules for each event carefully. Bets generally cannot be cancelled or changed once placed, though the cashout option may be available in some cases.

• All bets take effect only after they have been confirmed by darplay's system.
• Darplay will not be held liable if a bet fails to confirm due to a technical issue.
• If a match or event is cancelled, the stake will be refunded.
• Darplay reserves the right to void any bet placed with incorrect odds.
• Odds in live betting change in real time — the odds at the moment your bet is confirmed are final.
• The maximum bet amount per event is set by darplay and is subject to change.

Darplay reserves the right to accept or reject any bet. Bets associated with suspicious betting patterns or match-fixing will be voided immediately, and the accounts involved will be subject to investigation.

All financial transactions on darplay are handled securely and transparently. The following rules apply to deposits and withdrawals, and darplay may update them at any time as needed.

• The minimum deposit amount is ৳500, up to the maximum limit set by darplay.
• Deposits are typically instant — within 5 minutes for Mobile Pay, Nagad, and Rocket.
• KYC verification must be completed before any withdrawal can be processed.
• Withdrawals are typically processed within 10 minutes and no longer than 24 hours.
• Withdrawals must be made using the same method as the original deposit.
• In the case of suspicious transactions, darplay may place a hold on withdrawals and conduct an investigation.

Depositing from or withdrawing to third-party accounts is strictly prohibited on darplay. Any violation will result in the transaction being cancelled and the account suspended.

Darplay bonuses and promotional offers are a special benefit for our users. Each bonus comes with specific terms and conditions — failure to comply may result in the bonus being voided. Please read the applicable terms carefully before accepting any bonus on darplay.

• The welcome bonus applies once per new account only.
• To withdraw a bonus, you must meet the applicable wagering requirement (typically 10–30x the deposit plus bonus amount).
• Bonuses must be used before they expire.
• Claiming bonuses on multiple accounts from the same IP address or device is strictly prohibited.
• Darplay reserves the right to modify or cancel any bonus program at any time.
• If bonus abuse is confirmed, all bonuses and associated winnings will be forfeited.

Darplay is committed to maintaining a fair and honest betting environment. The following activities are strictly prohibited on darplay and will result in immediate account closure.

• Creating or operating multiple accounts.
• Placing bets using bots, scripts, or any automated software.
• Attempting to hack or gain unauthorized access to darplay's systems.
• Depositing through money laundering or illegal funds.
• Placing bets based on match-fixing or insider information.
• Intentionally exploiting any bug or vulnerability in darplay's system.
• Harassing or defrauding other users.

For suspected suspicious activity, darplay will first temporarily suspend the account and make a final decision following an investigation. Withdrawals may be placed on hold during the investigation period.

You may request account closure at any time through darplay's support team. Please withdraw any remaining balance before your account is closed.

• Accounts are closed upon user request.
• Darplay may close an account for any breach of its rules.
• Accounts that remain inactive for an extended period may be suspended.
• Once an account is closed, logging in or placing bets will no longer be possible.

If darplay closes an account due to a rule violation, the balance in that account may not be refunded. darplay's decision in such matters is final.

Darplay operates to the highest service standards. However, certain issues may arise from circumstances beyond darplay's control.

• Darplay is not liable for bets lost due to internet disconnection.
• Darplay is not responsible for issues caused by third-party payment providers.
• Darplay's liability is limited in the event of natural disasters or force majeure circumstances.
• Darplay is not liable for any losses resulting from the user's own actions or errors.

Darplay believes betting is a form of entertainment, not a source of income. We encourage all users to bet responsibly. darplay offers several tools to help you set your own playing limits.

• Set daily, weekly, or monthly deposit limits.
• Set betting limits to avoid overspending.
• Use a cooling-off period or self-exclusion whenever you feel it's needed.
• Creating a new account during an active self-exclusion period is prohibited.

If you feel that betting is having a negative impact on your life, please reach out to darplay's support team. We're here to help you find the right assistance. For more information, visit our Responsible Gaming View page.

If you have any questions or concerns regarding darplay's Terms and Conditions, our support team is always here to help. We are committed to resolving your issues promptly and effectively.

• Email: support@darplay.bet
• Live Chat: Available after logging in to the darplay platform.
• Support hours: 7 days a week, 24 hours a day.
• General complaints are responded to within 24 hours.

These Terms and Conditions were last updated on 1 January 2026. If darplay makes any future changes, the updated date will be reflected here.